Privacy Policy

Effective Date: 05 / 6 / 2026

Company: Phoenix Services, LLC (d/b/a autocancel.)

1. Information We Collect

We collect information necessary to provide our services, including:

- Personal Information:
Name, phone number, email address, and service address

- Service Information:

Current pest control provider, account details (if provided), and cancellation preferences

- Communication Data:

Call recordings, AI chat interactions, SMS messages, and form submissions

- Technical Data:

IP address, browser type, device information, and cookies

2. How We Use Your Information

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We use your information to:

- Facilitate service cancellations with your current provider

- Connect you with alternative pest control services

- Operate and improve our AI systems (including “Dakota”)

- Communicate updates, confirmations, and support messages

- Process payments and track performance (via platforms like Stripe)

- Ensure compliance with legal obligations

3. How We Share Information

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We may share your information with:

- Service Providers: Pest control companies you are switching to

- Technology Platforms: CRM systems (e.g., Go High Level), AI providers, call software (e.g., Vapi), payment processors

- Legal Authorities: When required by law

We do not sell your personal data.

4. Call Recording & AI Disclosure

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By using our service, you consent to:

- Calls being recorded and monitored

- Interactions being handled by an AI assistant

- AI-assisted communication for scheduling, qualification, and support

5. Data Retention

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We retain your data only as long as necessary to:

- Provide services

- Comply with legal obligations

- Improve system performance

6. Your Rights

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You may:

- Request access to your data

- Request deletion of your data

- Opt out of communications

To do so, contact: [email protected]

7. Data Security

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We implement reasonable safeguards to protect your information, but no system is 100% secure.

8. Cookies & Tracking

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We may use cookies and tracking tools to improve user experience and marketing performance.

9. Third-Party Links

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We are not responsible for the privacy practices of third-party websites or services.

10. Updates to This Policy

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We may update this policy at any time. Continued use of the service constitutes acceptance.